United Arab Emirates – Etihad Airways is looking to hire following staff.
Abu Dhabi Jobs 2022 | HR Service Manager Jobs at Etihad Airways
About Etihad Airways:
Etihad Airways is one of two flag carriers of the United Arab Emirates. Its head office is in Khalifa City, Abu Dhabi, near Abu Dhabi International Airport. Etihad commenced operations in November 2003. It is the second-largest airline in the UAE after Emirates and one of the “Lakhs of Luxuries” in the world.
1- HR Service Manager
Full Time
Abu Dhabi, UAE
Responsibilities:
A- Ensure a highly engaged and motivated team of Ask HR service experts with continuously improving domain knowledge to support global Ask HR service operations.
B- Directly accountable for operational performance outcomes such as CSAT, FCR, SLAs etc. of all cases handled by Ask HR team raised for employees.
C- Influence/collaborate with broader HR support teams to ensure resolution of incoming HR requests.
D- Implement a data driven performance culture whilst ensuring customer intimacy across all service channels.
E- Ensure Quality Assurance and up to date HR support content across all HR platforms.
Requirements:
A- Bachelor Degree is required.
B- At least 7 years’ total experience with a minimum of 1 year experience in the HR function and 5 years’ experience in a related Customer Service role.
C- At least 2 years’ experience in managing teams.
For more details, please scroll down & see the details.
Last Date to Apply: Dec-25-2022