Assistant Manager Avaya Operations Jobs in UAE at Atlantis The Palm

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United Arab Emirates – Atlantis Resorts is looking to hire following staff.

Assistant Manager Avaya Operations Jobs in UAE at Atlantis The Palm

About Atlantis Resorts:
Atlantis Resorts, a subsidiary of Kerzner International, is a resort company that was created to operate the Atlantis resorts in Nassau, Bahamas, Dubai, United Arab Emirates and Ko Olina, Hawaii.

1- Assistant Manager Avaya Operations
Full Time
Dubai, UAE

About The Role:
A- Sound technical expertise and extensive hands-on experience on Avaya Telephony and Call Centre products: CM, SMGR, AADS, IX, ASBCE, CMS, AES, ACR and QM, Experience portal, IVR, POM, EMC, Call Routing, and Service Provider connectivity.
B- Experience of direct interaction with business units (i.e IP telephony users and call centre agents), as well as liaising with other technical teams to implement and troubleshoot Core Voice projects.
C- Strong knowledge in telephony systems (ACD, IVR/VRU) and call centre business functionality (queues, skill sets).
D- In-depth experience with Avaya platform (WFO, AEP, POM, Gateway, Aura8.X and Oceana).

Requirements:
A- Bachelor’s degree in computer science or similar.
B- Relevant Avaya Certifications on AURA 8.X and strong experience are a must.
C- Background in the hospitality industry within the UAE is preferred.

For more details, please scroll down & see the details.

Last Date to Apply: May-11-2022

Atlantis Resorts Careers – United Arab Emirates

TitleAssistant Manager Avaya Operations Jobs in UAE at Atlantis The Palm
Hiring OrganizationAtlantis The Palm
Job LocationDubai, UAE
Date PostedApr/27/2022
Base SalaryAED
Description Listed below
Employment TypeFull Time
Valid UntilMay/11/2022
Job Data

Assistant Manager, Avaya Operations Jobs in UAE 27 Apr 2022
Assistant Manager, Avaya Operations Jobs in UAE 27 Apr 2022

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This job was originally posted by Atlantis The Palm careers web site.

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