Automation & Customer Engagement Lead Jobs in Dubai | Uber Jobs 2022

All Jobs - CareerzPlanet Dubai Jobs UAE Jobs

United Arab Emirates – Uber is looking to hire following staff.

Automation & Customer Engagement Lead Jobs in Dubai | Uber Jobs 2022

About Uber:
Uber Technologies, Inc., commonly known as Uber, is an American technology company. Its services include ride-hailing, food delivery, package delivery, couriers, freight transportation, and, through a partnership with Lime, electric bicycle and motorized scooter rental.

1- Automation and Customer Engagement Lead
Full Time
Dubai, UAE

Responsibilities:
A- Define the roadmap and lead the execution of different initiatives in the pipeline – including automated resolution and self-service solutions – working with various tech, product and data science teams.
B- Develop and execute the strategy for the Automation program and be accountable for delivery of key program metrics such as Contact Rate, Automation Rate, Automation CSAT etc.
C- Drive design and execution of experiments with automated support policies and levers to dynamically optimize decisioning and metrics.
D- Define customer segmentation that will allow to optimize automated flows including R&A spending for both Rides and Eats.

Requirements:
A- 8 years experience in project or product management coming from a technical program management background.
B- Solid technical aptitude and an ability to understand technical designs / flows / implementation, challenges and risks. Willingness to develop deep SME and technical knowledge into a domain.
C– Strong business acumen and business understanding.
D– Masters degree in field of business administration or technical degree related to software/computing engineering.

For more details, please scroll down & see the details.

Last Date to Apply: May-31-2022

Uber Careers – United Arab Emirates

TitleAutomation & Customer Engagement Lead Jobs in Dubai | Uber Jobs 2022
Hiring OrganizationUber
Job LocationDubai, UAE
Date PostedMay/17/2022
Base SalaryAED
Description Listed below
Employment TypeFull Time
Valid UntilMay/31/2022
Job Data

Automation and Customer Engagement Lead Jobs in 17 May 2022
Automation and Customer Engagement Lead Jobs in 17 May 2022

Latest Uber Jobs Advertisement is available now..

Click The Below Button To Apply

To get latest job updates by email please enter your email below.

Browse ALL JOBS, You might be interested in one or check Jobs by following categories

Jobs By Country

United Arab Emirates Jobs

Disclaimer

This job was originally posted by Uber careers web site.

How do Apply for Uber Jobs vacancies?

You can find apply now button in Avery Jobs Post to start your application.

How I can find the other jobs?

Navigate to CareerzPlanet to find all the related jobs.

Still need help?

We are always here to help you, please fill the contact form and we will go back to you shortly.

Leave a Reply