United Arab Emirates – Air Arabia is looking to hire following staff.
Call Center Agent Jobs in Sharjah UAE | Air Arabia Careers 2021
About Air Arabia:
Air Arabia is an Emirati low-cost airline with its head office in the A1 Building Sharjah Freight Center, Sharjah International Airport.
1- Call Center Agent
To support the Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.
A– Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards.
B– Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.
C- Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.
A- High School/Diploma or equivalent.
B- Capable of using technology systems and tools such as Microsoft Office.
C- Good in English & Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).
For more details, please scroll down & see the details.
Last Date to Apply: Jul-27-2021
Air Arabia Careers – United Arab Emirates
|Title||Call Center Agent Jobs in Sharjah UAE | Air Arabia Careers 2021|
|Hiring Organization||Air Arabia|
|Job Location||Sharjah, UAE|
|Employment Type||Full Time|
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