CRC Sr Associate 6 Months Contract Jobs in Dubai UAE | Amazon Jobs

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United Arab Emirates – Amazon is looking to hire following staff.

CRC Sr Associate 6 Months Contract Jobs in Dubai UAE | Amazon Jobs

About Amazon:
Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.

1- CRC Sr. Associate – 6 Months Contract
Full Time
Dubai, UAE

Job Responsibilities:
A– Receive queries via phone in English and Arabic, email or chat and log contacts into the shared service case management system
B– Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved
C- Take ownership of customer / employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus
D- Identify gaps in the supporting documentation and also areas where the level of customer service could be improved driving increased numbers of questions / queries being resolved at first contact

Requirements:
A- Experience with Call handling and HR Case Management tool is mandatory.
B- Bachelor’s degree required from an accredited university.
C- Superior attention to detail and ability to prioritize in a fast-paced environment to work in this rapidly changing HR environment.
D- Experience creating process documentation.

For more details, please scroll down & see the details.

Last Date to Apply: Jan-31-2022

Amazon Careers – United Arab Emirates

TitleCRC Sr Associate 6 Months Contract Jobs in Dubai UAE | Amazon Jobs
Hiring OrganizationAmazon
Job LocationDubai, UAE
Date PostedJan/18/2022
Base SalaryAED
Description Listed below
Employment TypeFull Time
Valid UntilJan/31/2022
Job Data

CRC Sr. Associate - 6 Months Contract Jobs in UAE 18 Jan 2022
CRC Sr. Associate – 6 Months Contract Jobs in UAE 18 Jan 2022

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