United Arab Emirates – Chalhoub is looking to hire following staff.
Customer Care Agent Jobs in Dubai UAE | Chalhoub Group Jobs 2021
About Chalhoub Group:
The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the Group has become a major player in the beauty, fashion and gift sectors regionally.
1- Customer Care Agent II
A– Customer Care and Sales.
B– Following the Hybrid Customer Care Department Standards for Excellence.
C– Ensure you deliver an outstanding shopping experience to every customer contact via any offered communication channel (walk in, phone, email, online chat).
D– Achieve sales targets by maximizing all customer contact opportunities to provide product knowledge, increase units per transaction and sell across all channels.
E- Work closely with other internal departments to ensure issues affecting customer orders or returns are resolved and enable seamless shopping experience.
A- Previous sales and retail experience, preferably in a luxury environment (luxury fashion, department store, high-end travel and leisure).
B- 2 – 4 Years of Experience BA in Communication/ Business Administration or relevant.
C- You must be able to display the highest levels of accuracy (spelling, grammar, punctuation and pronunciation) in both languages’ Arabic and English; verbally and written.
D- Able to demonstrate a high level of technical ability and must show an affinity with the luxury consumer.
For more details, please scroll down & see the details.
Last Date to Apply: Jul-10-2021
Chalhoub Careers – United Arab Emirates
|Title||Customer Care Agent Jobs in Dubai UAE | Chalhoub Group Jobs 2021|
|Hiring Organization||Chalhoub Group|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
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