United Arab Emirates – Deliveroo is looking to hire following staff.
Customer Care Jobs @ Deliveroo 2021 | Jobs in Dubai UAE Jan 2021
About Deliveroo:
Our restaurant technology products and commercial services provide our portfolio of +100,000 restaurant partners globally a path to long term growth: a key part of our mission to become the definitive food company.
When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.
1- Customer Care Representative
Full Time
Dubai, United Arab Emirates
Requirements:
Minimum 2-3 years of work experience as a manager or a senior customer care representative.
Experience in managing a mid-size team.
Strong strategic thinking and decision making skills with a good knowledge of customer relations.
Proven ability to work in a very dynamic, fast-paced entrepreneurial organization.
Strong client-facing and communication skills.
Responsibilities:
Ensure that our customers (consumers, restaurants and riders) and the team are supported at all times.
Drive employee engagement and satisfaction through monthly/fortnightly catch-ups with teammates in addition to side-by-side coaching.
Analyze individual performances and drive improvements through constant coaching and development of Level 1 and Level 2 teammates.
Work with our QA team to use their insight to drive constant service improvement. Act as an SME (Subject Matter Expert) for the customer care team.
For more details, please scroll down & see the details.
Last Date to Apply: Jan-15-2021
Deliveroo – United Arab Emirates
| Title | Customer Care Jobs @ Deliveroo 2021 | Jobs in Dubai UAE Jan 2021 |
| Hiring Organization | Deliveroo |
| Job Location | Dubai, UAE |
| Date Posted | Jan/03/2021 |
| Base Salary | AED |
| Description | Listed below |
| Employment Type | Full Time |
| Valid Until | Jan/15/2021 |
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