United Arab Emirates – Chalhoub Group is looking to hire following staff.
Customer Care – Team Lead Jobs in Dubai | Chalhoub Group
About Chalhoub Group:
Chalhoub Group is a privately held luxury goods retailer and distributor, headquartered in Dubai, UAE. The Chalhoub Group is the largest retail operator in the Middle East. The company has more than 12,000 employees in 14 countries.
1- Customer Care – Team Lead II – Level Shoes
A- Ensure your team delivers an outstanding customer experience to every customer contact via any offered communication channel (phone, email , Social Media etc.)
B- Identify ways to be creative and personalize the experience of every customer, whenever possible – especially for our VIP customers.
C- Liaise with the brand teams on priorities, both operational as well as continuous improvements.
D- Ensure your team motivated and focused to deliver exceptional performance against all KPI.
A- Previous E-commerce experience, preferably in a luxury retail environment.
B- Experience managing a team in customer services environment.
C- Strong written, verbal and presentation skills.
For more details, please scroll down & see the details.
Last Date to Apply: Mar-31-2023