United Arab Emirates – Juma Al Majid is looking to hire following staff.
Customer Intelligence & Quality Officer Jobs in Dubai | UAE Jobs
About Juma Al Majid:
Our journey began in the year 1950 when H.E Juma Al Majid established the Juma Al Majid Holding Group. The Juma Al Majid Holding Group is more than just a business enterprise. Founded with a purpose, our unique heritage shapes the way we do our day-to-day activities.
1- Customer Intelligence & Quality Officer
A- Support towards ensuring that Quality monitoring evaluation targets are met.
B- Collates all necessary data required for reporting purposes.
C- Supports Customer Quality Officer in conducting regular calibrations with the Customer Quality Junior Officers (if applicable) and the Customer Support & Services team across all projects.
D- Random real-time monitoring of calls by conducting side by side evaluation.
A- BA Degree or equivalent.
B- 3 years’ experience in Customer Service.
C- Fluent in English writing/speaking – fluency in Arabic is also preferred.
For more details, please scroll down & see the details.
Last Date to Apply: Mar-31-2023