Customer Operations Associate Jobs in Dubai | Majid Al Futtaim Jobs UAE

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United Arab Emirates – Majid Al Futtaim is looking to hire following staff.

Customer Operations Associate Jobs in Dubai | Majid Al Futtaim Jobs UAE

About Majid Al Futtaim:
Majid Al Futtaim is an Emirate holding company based in Dubai, that as of 2015 owned and operated shopping malls, retail, and leisure establishments in the Middle East and North Africa, with operations in 13 countries.

1- Member Operations Associate
Full Time
Dubai, UAE

About The Role:
The role will support the Member Service Manager on delivery of customer obsessed, best in class, effortless service across all tiers of the SHARE rewards programme at the Contact Centre. This includes the development of procedures, processes, recruitment, QA and close loop escalation management.  Ensuring relevant training practices are implemented with ongoing quality performance monitoring in place. Delivering the essential components of the SHARE service proposition, driving pro-active service to deliver customer value and “ make everyday amazing .

Responsibilities & Duties:
A- Customer obsessed.
B- A self-starter able to take ownership of their responsibilities from the offset.
C- Exceptional organisational and analytical skills.
D- Charismatic people person with strong communication skills.
E- Ideally English and Arabic verbal communication skills.

Requirements:
A- 6+ years of Contact Centre operations experience (defining processes, SOPs, training plans, QA and monitoring ).
B- Experience in loyalty preferred.
C- Bachelors degree preferred.
D- Additional role related qualification preferred.

For more details, please scroll down & see the details.

Last Date to Apply: Jun-05-2022

Majid Al Futtaim Careers – United Arab Emirates

TitleCustomer Operations Associate Jobs in Dubai | Majid Al Futtaim Jobs UAE
Hiring OrganizationMajid Al Futtaim
Job LocationDubai, UAE
Date PostedMay/24/2022
Base SalaryAED
Description Listed below
Employment TypeFull Time
Valid UntilJun/05/2022
Job Data

Member Operations Associate Jobs in UAE 24 May 2022
Member Operations Associate Jobs in UAE 24 May 2022

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Disclaimer

This job was originally posted by Majid al Futtaim careers web site.

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