Customer Relations Manager Jobs in Sharjah | Air Arabia Jobs UAE

United Arab Emirates – Air Arabia is looking to hire following staff.

Customer Relations Manager Jobs in Sharjah | Air Arabia Jobs UAE

About Air Arabia:
Air Arabia is an Emirate low-cost airline with its head office in the A1 Building Sharjah Freight Center, Sharjah International Airport.

1- Customer Relations Manager
Full Time
Sharjah, UAE

Job Description:
Lead the overall Customer Relationship Management (CRM) function across the Group with the aim of improving satisfaction, engagement and customer lifetime value. Responsible for implementing comprehensive and integrated customer satisfaction management solutions that support the entire customer travel lifecycle.

Job Responsibilities:
A- Work cross-functionally with other business functions such as Sales, Ground Operations, Contact Center, Customer Experience, Ancillary services etc. for implementation of projects/ initiatives to improve customer satisfaction.
B- Builds, manages and maintains effective relationships with internal and external stakeholders providing expert advice to achieve desired benefits and business outcomes.
C- Provides direction & guidance to the Customer Relations teams in all Hubs for resolving customer complaints at all stages of the customer journey as well as delivering key insights back to the business. 

Requirements:
A- Bachelor degree in Management/Communication or equivalent from a recognized university.
B- Capable of using CRM systems and tools; proficient in Microsoft Office.
C- Fluent in English & Arabic languages.

Last Date to Apply: Apr-30-2022

Air Arabia Careers – United Arab Emirates

Title	Customer Relations Manager Jobs in Sharjah | Air Arabia Jobs UAE
Hiring Organization	Air Arabia
Job Location	Sharjah, UAE
Date Posted	Apr/16/2022
Base Salary	AED
Description	Listed below
Employment Type	Full Time
Valid Until	Apr/30/2022

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Disclaimer

This job was originally posted by Air Arabia careers web site.