Customer Service Agent Jobs in Dubai UAE 2022 | Jetex Aviation Careers

United Arab Emirates – Jetex is looking to hire following staff.

Customer Service Agent Jobs in Dubai UAE 2022 | Jetex Aviation Careers

About Jetex:
Jetex is a general aviation trip support company based in Dubai, United Arab Emirates. Since launching over a decade ago it has developed an extensive global network, and now operates 30 fixed-base operators and ground handling stations in multiple countries.

1- Customer Service Agent (Arabic Speaker)
Full Time
Dubai, UAE

Responsibilities:
A- Manage the company’s customer care operations across all communication channels (Such as calls, email and chat) efficiently and in a timely manner
B- Uphold Jetexs’ brand identity and actively engage with customers to ensure that they feel supported and valued in every interaction.
C- Accept ownership and identify customers/passengers/guests’ complaints, inquiries, research every issue and provide alternative solutions, striving to consistently meet and exceed customer expectations.
D- Keep customers/passengers/guests’ satisfaction at the core of every decision and behavior.
E- Proactively participate in identifying, reporting and escalating any issues or recommendation for service or process improvement.

Requirements:
A- Preferably with Bachelor’s Degree in Mass communication/Administration/Business or any related field.
B- With minimum of 2 years experience as Call Center/Customer Service/Telephone Operator, preferably in Aviation/Hospitality.
C- Fluent in English (both verbal and written).
D- Preferably bilingual (Arabic Speaker).

For more details, please scroll down & see the details.

Last Date to Apply: Jun-22-2022

Jetex Careers – United Arab Emirates

Title	Customer Service Agent Jobs in Dubai UAE 2022 | Jetex Aviation Careers
Hiring Organization	Jetex
Job Location	Dubai, UAE
Date Posted	Jun/03/2022
Base Salary	AED
Description	Listed below
Employment Type	Full Time
Valid Until	Jun/22/2022

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Disclaimer

This job was originally posted by Jetex careers web site.