United Arab Emirates – Majid Al Futtaim is looking to hire following staff.
Customer Service Executive Jobs in UAE | Majid Al Futtaim Jobs
About Majid Al Futtaim:
Majid Al Futtaim is an Emirate holding company based in Dubai, that as of 2015 owned and operated shopping malls, retail, and leisure establishments in the Middle East and North Africa, with operations in 13 countries.
1- Customer Service Executive
Responsibilities & Duties:
A- Assist the Customer Service Manager in the development and update processes of the comprehensive Customer Service program, processes and standard operating procedures.
B- To represent the Customer Service Department internally as well as externally in absence of the Customer Service Manager.
C- Assist in developing, amending and updating the Customer Service Manual.
D- To support in the development and implementation of technology and systems to ensure the most effective use of new technology and opportunities.
E- To reconcile reports, prepare and submit regional executive reports to the Customer Service Manager.
F- To ensure implementation of the Customer Service induction program for all new joiners.
A- A minimum of bachelor’s degree or equivalent degree.
B- A minimum of 7 years of experience in customer service and/or Contact Centre roles.
C- A minimum of 4 years of experience in managing customer service operations, including but not limited to, front-line desks, Contact Centre and back office operations.
D- Experience in quality and/or training fields in a customer service environment is a privilege.
For more details, please scroll down & see the details.
Last Date to Apply: Aug-10-2022
Majid Al Futtaim Careers – United Arab Emirates
|Title||Customer Service Executive Jobs in UAE | Majid Al Futtaim Jobs|
|Hiring Organization||Majid Al Futtaim|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
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