United Arab Emirates – Rackspace is looking to hire following staff.
Customer Service Jobs | Rackspace Jobs in Dubai 2020
About Rackspace:
Rackspace are the multi cloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future.
1- Enterprise Customer Success Manager
Full Time
Dubai, UAE
Responsibilities:
Provides strategic leadership and direction for the delivery of pre- and post-sales services and support to customers, as well as strategic planning 6 months, 1 year and 2 years in advance.
Manages all facets of customer retention (CRM) including participating in the resolution of customer concerns and defining, developing a customer contact strategy and growth plans.
Develops Customer Success procedures to ensure efficient and effective running of the service.
Reviews and negotiates credit claims.
Requirements:
Comprehensive understanding and experience of industry best practices and how to apply them to company policies and procedures and customer requirements.
The ability to communicate technical information and complex technical issues to a variety of stakeholders.
Experienced in working with Google Public Cloud, with knowledge of its products and services.
Excellent networking skills, with a proven ability to navigate organizations and build strong relationships with C level leaders.
Strong Experience in the IT industry with a good understanding of Internet Technologies.
For more details, please scroll down & see the details.
Last Date to Apply: Dec-31-2020
Rackspace – United Arab Emirates
| Title | Customer Service Jobs | Rackspace Jobs in Dubai 2020 |
| Hiring Organization | Rackspace |
| Job Location | Dubai, UAE |
| Date Posted | Dec/20/2020 |
| Base Salary | AED |
| Description | Listed below |
| Employment Type | Full Time |
| Valid Until | Dec/31/2020 |
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