United Arab Emirates – GEMS Education is looking to hire following staff.
Customer Service Manager Jobs in Dubai | Gems Education Jobs UAE
About GEMS Education:
GEMS Education, founded as Global Education Management Systems, is an international education company. It is a global advisory and educational management firm, and is the largest operator of kindergarten-to-grade-12 schools in the world, with as of 2015 a network of over 70 schools in over a dozen countries.
1- Customer Service Manager
School Support Center
About The Role:
To develop and champion Customer Service and Quality Assurance for GEMS schools in the UAE. the Customer Service Manager will monitor customer satisfaction and report feedback for escalation and resolution. He/she will support enrolment targets through the retention of GEMS families.
A- Connect with 100% of GEMS parents across UAE schools and document their feedback and concerns.
B- Ensure quality of data and full visibility for all student profiling.
C- Monitor and report program optimization (acquisition, engagement, and retention).
D- Daily management of CRM system for all parent engagements to track outcome and impact on retention.
A- Associate degree or higher with a concentration in marketing, promotions, advertising sales, or business administration preferred.
B- Minimum of 5 years working in a similar role and successful previous experience as a sales manager, consistently meeting or exceeding targets.
C- Associate degree or higher with a concentration in marketing, promotions, advertising sales, or business administration preferred.
For more details, please scroll down & see the details.
Last Date to Apply: Jul-31-2021
GEMS Education Careers – United Arab Emirates
|Title||Customer Service Manager Jobs in Dubai | Gems Education Jobs UAE|
|Hiring Organization||GEMS Education|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
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