United Arab Emirates – Al Futtaim is looking to hire following staff.
Customer Service Representative Jobs in UAE | Al Futtaim Careers
About Al Futtaim Company LLC:
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years.
1- Customer Service Representative
Full Time
Dubai, UAE
About The Role:
The purpose of this role is to ensure on a day to day basis all customer requirements are managed and planned for operations and other internal departments within agreed service levels and adhering to all free zone rules and regulations.
Responsibilities:
A- Achieve defined Key Performance Indicator Targets.
B- Inbound and Outbound system functionality.
C- Inbound and Outbound documentation.
D- Reporting – warehouse stats, last mile delivery reports, sales space capacity, inventory stats and data analysis.
E- Managing all the customer inquiries.
F- Inventory control – PI counts and subsequent system transaction, Nil pick checks and quarantine products.
Requirements:
A- Bachelor’s Degree.
B- 1-year experience in similar role.
C- Proficient in Microsoft Office (Excel a must).
D- Good analytical skills.
E- Experience with Warehouse Management System.
F- Knowledge of customs documentation process.
For more details, please scroll down & see the details.
Last Date to Apply: Dec-20-2022