United Arab Emirates – Aramex is looking to hire following staff.
Customer Success Specialist Jobs in Dubai | Aramex Careers UAE
Aramex is an Emirati multinational logistics, courier and package delivery company based in Dubai, United Arab Emirates. The company was founded by Fadi Ghandour and Bill Kingson in 1982 in Amman, Jordan. It is the first Arab-based company to be listed on the NASDAQ stock exchange.
1- Customer Success Specialist
A- Focal point for customer’s express and ecommerce shipping requests.
B- Assist customers on status of their shipment, outstanding shipments or tracking..
C- Manage end to end shipment life cycle liaising with all internal and external stakeholders.
D- Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution.
E- Drives solution of customer complaints by solving it directly or assigning tasks to other function.
A- Ability to handle challenging situation in a composed manner.
B- Excellent English Verbal & Written skills.
C- Excellent Communication & Customer Service skills.
D- Excellent MS Office skills.
For more details, please scroll down & see the details.
Last Date to Apply: Jan-05-2023