Ecommerce Officer Jobs in Dubai UAE | Emirates Careers 2022

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United Arab Emirates – Emirates Group is looking to hire following staff.

Ecommerce Officer Jobs in Dubai UAE | Emirates Careers 2022

About Emirates Group:
The Emirates Group is a state-owned Dubai-based international aviation holding company headquartered in Garhoud, Dubai, United Arab Emirates, near Dubai International Airport.

1- E-Commerce Officer
Full Time
Dubai, UAE

Responsibilities:
A- Be well versed with functionalities and processes in and around all Emirates E-Commerce systems – Internet Booking Engine (IBE), Interline Bookings, Business Rewards, CUGO, Manage My Booking (MYB), Online Check In (OLCI), Ancillaries (e.g. Paid Seats, Excess Baggage etc.), Miles Redemption & Upgrades, Email Upgrades, Refunds, Payment etc. across all E-Commerce channels (Web, Mobile and Apps).
B- Independently triage all incoming communications to EOL Support inbox, identify the queries or issues, perform necessary analysis and undertake end-to-end resolution, which may include updating of the Reservation System customer records.
C- Comprehensively respond with decisions based on each scenario for every query within 1 working day, or coordinate with the relevant departments to ensure an appropriate response in line with customer experience objectives.
D- Analyze online booking issues to direct the root cause analysis by IT IBE Support in resolution.

Requirements:
A- Degree or Honours (12 + 3 or equivalent).
B- 5+ years experience in an airline, with knowledge of business and sales/commercial processes relating to airline reservation and fares/pricing.
C- 5+ years experience in E-Commerce and Mobile.

For more details, please scroll down & see the details.

Last Date to Apply: Jun-01-2022

Emirates Group Careers – United Arab Emirates

TitleEcommerce Officer Jobs in Dubai UAE | Emirates Careers 2022
Hiring OrganizationEmirates Group
Job LocationDubai, UAE
Date PostedMay/24/2022
Base SalaryAED
Description Listed below
Employment TypeFull Time
Valid UntilJun/01/2022
Job Data

E-Commerce Officer Jobs in UAE 24 May 2022
E-Commerce Officer Jobs in UAE 24 May 2022

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This job was originally posted by Emirates Group careers web site.

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