First Abu Dhabi Bank Jobs | Head of Contact Center Jobs in UAE

United Arab Emirates – First Abu Dhabi Bank (FAB) is looking to hire following staff.

First Abu Dhabi Bank Jobs | Head of Contact Center Jobs in UAE

About First Abu Dhabi Bank (FAB):
First Abu Dhabi Bank is the largest bank in the United Arab Emirates. It was formed following a merger between First Gulf Bank and National Bank of Abu Dhabi. FAB offers financial solutions, products and services through its Corporate and Investment Banking and Personal Banking franchises.

1- Head of Contact Center
Full Time
Abu Dhabi, UAE

Responsibilities & Duties:
A- Provide strong, dynamic leadership that mentors, develops and guides team members to efficiently leverage the value of every customer interaction..
B- Deliver results against a defined scope of work that includes measurable ROI, strategic innovation, performance reporting and human capital development.
C-Develop, implement and maintain effective internal and external quality assurance programs fostering continuous improvement and exceeding Service Level Agreement performance.
D-Coordinate analytic, strategic and technical resources to meet client expectations and ensure satisfaction.

Requirements:
A- Masters/Bachelor’s Degree in Business Administration/ Finance, Banking or a related major field of study.
B- Proven experience of leading a service driven contact center operation with experience of managing an operation through periods of significant growth or change.
C- 10+ years of relevant experience in the banking sector with at least 5+ years in similar positions of progressively increasing managerial responsibilities in the retail banking environment.

For more details, please scroll down & see the details.

Last Date to Apply: Jan-05-2022

First Abu Dhabi Bank (FAB) Careers – United Arab Emirates

Title	First Abu Dhabi Bank Jobs | Head of Contact Center Jobs in UAE
Hiring Organization	FAB
Job Location	Abu Dhabi, UAE
Date Posted	Dec/20/2021
Base Salary	AED
Description	Listed below
Employment Type	Full Time
Valid Until	Jan/05/2022

#jobs, #jobsinUAE, #UnitedArabEmiratesjobs, #CareerzPlanet, #UAEcareerz, #UAE, #candidates, #hiring, #careers, #CareersinUAE #CareersPlanet, #CareerPlanet, #jobseekers, #Applyonline, #UAEcareer, #support, #UAEcareers, #HeadOffice, #ServiceJobs, #FABJobs, #UAENationalJobs, #RelationshipJobs, #FABCareers, #ServiceJobs, #HeadJobs, #FirstAbuDhabiBankJobs, #BankJobs, #ContactCenterJobs, #OperationsJobs, #AbuDhabiBankJobs, #AdministrationJobs, #FullTimeJobs, #MultiNationalCompanyJobs, #LatestJobsinAE, #AbuDhabiJobs, #UAEJobs,

To get latest job updates by email please enter your email below.

Browse ALL JOBS, You might be interested in one or check Jobs by following categories

Jobs By Country

United Arab Emirates Jobs

Disclaimer

This job was originally posted by First Abu Dhabi Bank (FAB) careers web site.