United Arab Emirates – Hilton Hotels is looking to hire following staff.
Guest Relations Manager Jobs in Ras Al Khaimah UAE | Hilton Jobs 2021
About Hilton Hotels:
Hilton Hotels & Resorts is a global brand of full-service hotels and resorts and the flagship brand of American multinational hospitality company Hilton. The original company was founded by Conrad Hilton.
1- Senior Guest Relations Manager
Ras Al Khaimah, UAE
A Senior Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.
Job Duties & Responsibilities:
A- Meet, greet and direct Guests who enter the lobby area.
B- Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements.
C- Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner.
D- Manage, record and resolve promptly Guest or customer complaints.
E- Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge.
A- Previous managerial experience in a customer service function.
B- An ability to listen and respond to demanding Guest needs.
C- Commitment to delivering a high level of customer service.
D- Flexibility to respond to a variety of different work situations.
For more details, please scroll down & see the details.
Last Date to Apply: Jul-29-2021
Hilton Hotels Careers – United Arab Emirates
|Title||Guest Relations Manager Jobs in Ras Al Khaimah UAE | Hilton Jobs 2021|
|Job Location||Ras Al Khaimah, UAE|
|Employment Type||Full Time|
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