United Arab Emirates – Majid Al Futtaim is looking to hire following staff.
High Value Tier Coordinator Jobs in Dubai UAE at Majid Al Futtaim
About Majid Al Futtaim:
Majid Al Futtaim is an Emirati holding company based in Dubai, that as of 2015 owned and operated shopping malls, retail, and leisure establishments in the Middle East and North Africa, with operations in 13 countries.
1- High Value Tier Coordinator
Full Time
Dubai, UAE
Responsibilities:
A- Devise new processes to support roll out of High Value services that require frontline intervention. This includes The9 and Cle D’Or lounges and all BUs and Contact Center to deliver an effortless experience for our High Tier members.
B- Coordinate and support a Concierge service to our High Value members. Work with the Contact Centre to deliver on required services and experiences to be booked, confirmation process with the member and ground services with the provider or BU.
D- Responsible for onboarding of new members to High Value tier – identifying and verifying their status and spend to entitle membership to the tier. Capturing preferences, Car registration plate, handover of welcome pack and explanation of service offering.
Requirements:
A- Advanced Microsoft Office skills.
B- Experience in writing Standard Operating Procedures for customer-facing staff.
C- Experience in designing and implementing wide-scale training programmes (e.g. train the trainer).
For more details, please scroll down & see the details.
Last Date to Apply: Jan-15-2023