Improvement Manager Jobs in Dubai UAE | Amazon Jobs 2021

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United Arab Emirates – Amazon is looking to hire following staff.

Improvement Manager Jobs in Dubai UAE | Amazon Jobs 2021

About Amazon:
Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.

1- Continuous Improvement Manager
Full Time
Dubai, UAE

Job Responsibilities:
A- Lead a team of contact experience analysts.
B- Create mechanisms to deep dive into all available data to understand the quality of service delivered by ME CS.
C- Proactively create quality dashboards and new metrics where required.
D- Create a contact quality roadmap, with deliverables, as well as quantitative forecast for full year performance based on known headwinds and tailwinds.
E- Write and present narrative reports to senior LT summarizing trend analysis and findings along with recommendations.

Requirements:
A– 5+ years contact centre operations experience.
B– Prior experience in Continuous improvement/ Process Excellence skillset is a must have.
C- Experience of Lean and/or 6 sigma methodologies.
D-
Ability to deep dive/analyze data and draw conclusions leading to improvement initiative recommendations and long-term quality strategy.
E- Program Management experience.

For more details, please scroll down & see the details.

Last Date to Apply: Jul-15-2021

Amazon Careers – United Arab Emirates

TitleImprovement Manager Jobs in Dubai UAE | Amazon Jobs 2021
Hiring OrganizationAmazon
Job LocationDubai, UAE
Date PostedJul/03/2021
Base SalaryAED
Description Listed below
Employment TypeFull Time
Valid UntilJul/15/2021
Job Data

Continuous Improvement Manager Jobs in UAE 03 Jul 2021
Continuous Improvement Manager Jobs in UAE 03 Jul 2021

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