United Arab Emirates – Majid Al Futtaim is looking to hire following staff.
Incident Manager Jobs in Dubai UAE | Majid Al Futtaim Jobs 2022
About Majid Al Futtaim:
Majid Al Futtaim is an Emirate holding company based in Dubai, that as of 2015 owned and operated shopping malls, retail, and leisure establishments in the Middle East and North Africa, with operations in 13 countries.
1- Incident Manager
Responsibilities & Duties:
A- Managing the day-to-day operations for IT Incidents, ensuring adherence to SLAs for restoring critical IT systems, and providing workarounds for alternate solutions when needed.
B- Developing trend analysis and preparing service improvement plans to address identified gaps.
C- Responsible for major incident management, including communication and team mobilization.
D- Partnering with other IT teams to continuously enhance CMDB, optimize application monitoring and alerting.
A- Degree in information systems, related field or equivalent work experience.
B- Minimum of 3 years of experience working in IT operations/IT Support.
C- Hands on experience with writing Service Operating Process and Procedures.
D- Experience collaborating with customers to align on strategic IT service portfolio with business needs.
E- Experience developing and publishing services along with the implementation of the associated SLAs.
For more details, please scroll down & see the details.
Last Date to Apply: Jul-20-2022
Majid Al Futtaim Careers – United Arab Emirates
|Title||Incident Manager Jobs in Dubai UAE | Majid Al Futtaim Jobs 2022|
|Hiring Organization||Majid Al Futtaim|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
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