IT Senior Operations Engineer Jobs in Dubai | Emirates Group Jobs UAE

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United Arab Emirates – Emirates Group is looking to hire following staff.

IT Senior Operations Engineer Jobs in Dubai | Emirates Group Jobs UAE

About Emirates Group:
The Emirates Group is a state-owned Dubai-based international aviation holding company headquartered in Garhoud, Dubai, United Arab Emirates, near Dubai International Airport.

1- IT Senior Operations Engineer
Full Time
Dubai, UAE

Job Responsibilities:
A- Receive inbound and outbound calls, resolving incidents and problems to provide a superior service to our customers both internal to EG-IT and external to the Group and Mercator Customers. Ensuring that the service provided is in line with the specific qualitative or quantitative targets and Key Performance Indicators (KPIs) of the task.
B- To analyse reported incidents and provide solutions to our customers enabling them to resume their work with a minimum disruption and within the agreed Service Level Objectives, KPIs and targets set.
C- To coordinate with service providers (both EG-IT teams providing a service and external organisations like SITA, BT, etc) to ensure both the quick resolution of incidents and problems and the smooth running of our departmental and global operations.

Requirements:
A– Information Technology. Other : 5+ Years.
B– 12 Years schooling or equivalent.
C- 5+ yrs of specialist technical experience within an IT operational based environment.

For more details, please scroll down & see the details.

Last Date to Apply: Dec-11-2021

Emirates Group Careers – United Arab Emirates

TitleIT Senior Operations Engineer Jobs in Dubai | Emirates Group Jobs UAE
Hiring OrganizationEmirates Group
Job LocationDubai, UAE
Date PostedDec/07/2021
Base SalaryAED
Description Listed below
Employment TypeFull Time
Valid UntilDec/11/2021
Job Data

IT SENIOR OPERATIONS ENGINEER Jobs in UAE 07 Dec 2021
IT SENIOR OPERATIONS ENGINEER Jobs in UAE 07 Dec 2021

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