Paramount Hotel Dubai Vacancies (3+)

Paramount Hotel Dubai Vacancies (3+)

Hospitality

Revel in elegance and indulgence at Paramount Hotel Dubai.

In true Hollywood style, the hotel has 823 rooms and themed suites, all influenced by the studio’s talent for sophisticated design and creative entertainment.

Restaurants and bars cater to every taste, in the spirit of California’s eclectic cuisine and cool dining scene. Our supporting cast awaits you: come and be a star.

Latest Jobs Opening Here

1	Welcome Ambassador	Apply For Job
2	Cast Diner Supervisor	Apply For Job
3	Night Manager	Apply For Job

1 | Welcome Ambassador | Apply For Job

Responsibilities

To provide the ultimate welcome and departure for any guest/stars of the hotel and to create a welcoming atmosphere at the main entrance and to manage a smooth operation of the Front Stage of the hotel. To work together with Runners and Valet Parkers to manage all deliveries including luggage and to ensure a smooth flow of traffic in the driveway/ellipse at all times.

Functional Accountabilities

Very comprehensive knowledge of the Hotel, including all departments, services, outlets, and Dubai

Is a source of information, help, and assistance to all guests and colleagues.

Ensures that the main driveway looks immaculately clean at all times.

Ensures that all guests are attended in time and avoid potential complaints by acting proactive and demonstrating a caring demeanor.

Ensures to alert management in case of unusual high business volume and/or guest complaints.

Ensure safe and secure working conditions for guests and colleagues

Adhere to all standards for welcome and farewell procedures.

To be aware of all fire prevention and safety regulations and procedures at all times.

To report all emergency calls immediately to the management.

Manages the arrivals of large coaches and stretch limousines.

Ensure that all guest luggage is handled swiftly and safely.

Ensure that standards are always maintained and improved at all times.

Any other duties as may be reasonably requested by the management.

Qualifications and experience

Experience and Technical Knowledge

Physical Fitness, must be able to stand for an extended time.

Preferred previous experience as Doorman/Bell Attendant

Handling guest complaints at the highest service levels.

Dealing with high-profile guests.

Knowledge of Dubai.

Qualifications

Essential:

Secondary School degree

Desirable:

2 years’ experience in a five star hotel in the Middle East.

2 | Cast Diner Supervisor | Apply For Job

Responsibilities

Responsible for supervising, coordinating, participating in the activities of stewarding personnel and ensuring the highest standards of hygiene and cleanliness of Cast Diner.

Functional Accountabilities

Open the Cast Diner, set up equipment, and prepare Cast Diner for serving

Train personnel in operational procedures

Maintain accurate food service records

Prepare equipment for food preparation and monitor refrigeration equipment

Order Cast Diner supplies and prepare food orders as needed

Prepare inventory and production records

Supervise cleaning and sanitizing of eating utensils, counters and equipment

Clean and set up coffee station, juice machines, microwave, fridge or any other machine

Check buffet carts for cleanliness, and make sure all equipment works properly

Prepare work Weekly schedule and Monthly time sheets

Prepare food production and Wastage reports

Maintenance Report for any Damage of the equipment

Attend Meetings

Perform related work as required

Qualifications and experience

Experience and Technical Knowledge

A total of 2-3 years Stewarding experience

Experience leading multi-cultural kitchen

Experienced in asset management & the safe storage

Qualifications

Desirable:

Internationally approved Food Safety Certificate (HACCP preferred)

3 | Night Manager | Apply For Job

Job Description

To give full co-operation to any Cast requiring assistance in a prompt caring and helpful manner and to be flexible in assisting around the hotel in response to business and guests needs

To display a professional, caring and anticipative attitude and approach to your work colleagues and guests at all times.

Manage, record, and resolve all Guest complaints promptly and effectively

Be up to date with all hotel products, services, policies and emergency procedure

Leads from the front with integrity to build trust

Functional Accountabilities

To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set.

Following up the financial cases and monitoring the front office cashiering.

To assign responsibilities to subordinates, implementing Multi-Tasking principle and to check their performance periodically

Oversee the entire Front Stage operation during the night to maintain high standards

Serve as a point of contact for regular guests and ‘A’ List guests

Complete night audit duties efficiently and effectively and assist the Accounts Receivable Agent with providing back up to invoices.

Maximize room occupancy at best rates and use up-selling techniques to promote hotel services and facilities

To prepare daily credit limit and cash reports.

To maintain guest accounts.

To make corrections or adjustments to bills as needed.

To process all credit card transactions and prepare all reports for the hotel manager for the next day.

To check deposits and match the hotel cash and credit reports.

To obtain and account for the correct room revenue.

To ensure that all room rate and guest information is correctly posted into the hotel property management system.

To account for all rooms related rebates for the day.

To ensure that all room discrepancies are checked and followed-up on

Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy

Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel

Demonstrate current and up to date knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area

To handle Character enquiries in a courteous and efficient manner and report Character complaints or problems to Management if no immediate solution can be found and assure follow up with Characters.

To be demanding and critical when it comes to service standards.

To ensure that the work place team projects a warm, professional and welcome image.

To ensure a consistent guest recognition programs and a relevant guest database is maintained.

To ensure that the work place is kept clean and organized.

To report “Lost & Found” items, and handle them in accordance to the Policy & Procedures.

To undertake any reasonable tasks and secondary duties as assigned by the Management

To respond to any changes in the work place function as dictated by the hotel.

Qualifications and experience

Experience and Technical Knowledge

ESSENTIAL

Experience in hotel industry in same position

DESIRABLE

Previous guest relations experience in 5 star hospitality industry

2 years of experience in 5 star hotel as Night Manager

Qualifications

ESSENTIAL

Front Stage Operation certificate holder / Bachelor or Master Degree in a given field

DESIRABLE

Bachelor or Master Degree from hotel school

Health & Safety certification

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