United Arab Emirates – Chalhoub Group is looking to hire following staff.
Loyalty Economics Director Jobs in UAE | Chalhoub Jobs 2022
About Chalhoub Group:
Chalhoub Group is a privately held luxury goods retailer and distributor, headquartered in Dubai, UAE. The Chalhoub Group is the largest retail operator in the Middle East. The company has more than 12,000 employees in 14 countries.
1- Loyalty Economics Director
Full Time
Dubai, UAE
Responsibilities:
A- Establish loyalty as a Chalhoub Group asset through structure, strategy and management of Loyalty economics and related assets – in line with the customer value proposition, customer (B2B, B2C) & market expectations.
B- Ensure optimal program health through ongoing assessment of policy, fraud, mechanics and partner economical / exposure implications at a program, benefit & campaign level.
C- Work hand in glove with business finance to ensure proactive management of the loyalty portfolio via P+L and sustainable decision enabling models.
D- Service the loyalty team and key interfacing stakeholders with suitable frameworks and models to drive efficient output.
E- Build the internal loyalty influencer network to support delivering KPI’s / OKR’s and embed Loyalty in the Chalhoub employee & partner culture.
F- Anticipate customer behavioural shift as a result of program design, as well as their forecasted financial outcomes by working hand-in-glove with the Loyalty Value Proposition Function.
Requirements:
A- Experienced in revenue management, loyalty, finance or analytics – consideration to consumer behaviour.
For more details, please scroll down & see the details.
Last Date to Apply: Dec-20-2022