United Arab Emirates – First Abu Dhabi Bank (FAB) is looking to hire following staff.
Manager – CCS – IBG AUH Jobs in Abu Dhabi UAE | FAB Jobs
About First Abu Dhabi Bank (FAB):
First Abu Dhabi Bank is the largest bank in the United Arab Emirates. It was formed following a merger between First Gulf Bank and National Bank of Abu Dhabi. FAB offers financial solutions, products and services through its Corporate and Investment Banking and Personal Banking franchises.
1- Manager – CCS – IBG AUH
Full Time
Abu Dhabi, UAE
Responsibilities & Duties:
A- Attend to client service requests and arrange to provide appropriate service either directly or by interacting with other Internal Departments or branches.
B- Attend to client issues and grievances and resolve or provide solution. Also work on mitigating the factors that resulted in the client complaint/ grievance.
C- Collect appropriate documentation required as per bank’s / regulatory requirement.
D- Assist the VP and Head of CCS in the Service Level Agreements with clients in order to manage client expectations. Â To assist in reviewing the SLAs at agreed frequency to ensure smooth operations and scheduled delivery of services.
Requirements:
A- University Degree in Commerce or Banking.
B- Minimum 3 years experience in a Bank with an exposure to Banking Operations.
C- Knowledge of general Banking principles.
D- Good working knowledge of Back-office operating procedures.
E- Analytical, Self motivated, energetic, flexible, dynamic, problem-solver, ready to work in a challenging environment.
For more details, please scroll down & see the details.
Last Date to Apply: Dec-22-2021
First Abu Dhabi Bank (FAB) Careers – United Arab Emirates
Title | Manager – CCS – IBG AUH Jobs in Abu Dhabi UAE | FAB Jobs |
Hiring Organization | First Abu Dhabi Bank |
Job Location | Abu Dhabi, UAE |
Date Posted | Dec/06/2021 |
Base Salary | AED |
Description | Listed below |
Employment Type | Full Time |
Valid Until | Dec/22/2021 |

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