United Arab Emirates – Amazon is looking to hire following staff.
Operations Analyst Merchant Support Jobs in UAE | Amazon Jobs 2022
Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.
1- Operations Analyst Merchant Support – Amazon Payment Services
A– Providing timely, accurate, and professional support to merchant queries, received via phone and/or email.
B- Performing analysis to identify the root cause of merchant issue, and working with internal stakeholders and external partners to resolve merchant issues.
C- Meeting communicated goals for total queries resolved, calls attended to, average first response time, average resolution time, and merchant satisfaction score.
D- Creating and configuring test accounts on the Fort sandbox environment, one of the key initial steps of our merchants’ onboarding journey.
A- Bachelor’s Degree.
B- 2+ years of experience in fast paced customer service environment, preferably in internet, payments, data analysis or IT support.
C- Passion for resolving merchant problems.
D- Detail oriented and process focused. Must be able to follow the process and document interactions as per requirements in clear and concise manner.
For more details, please scroll down & see the details.
Last Date to Apply: Jan-29-2022
Amazon Careers – United Arab Emirates
|Title||Operations Analyst Merchant Support Jobs in UAE | Amazon Jobs 2022|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
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