United Arab Emirates – Amazon is looking to hire following staff.
Program Manager – Customer Experience Job in UAE | Amazon Jobs
Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.
1- Program Manager, Customer Experience
A- Act as the voice of the customer toward a broad range of stakeholders, driving change through robust delivery and governance mechanisms.
B- Lead/initiate/coordinate strategic and / or critical projects in ME to continuously improve CX and customer satisfaction.
C– Own the execution of the ME CS CX roadmap and timely delivery of projects therein.
D- Act as the point of contact for Customer Service and various non-CS partner teams.
E- Contribute to interface with product management activities including but not limited to scoping, solutioning and UAT.
A- Experience working with global/large complex organizations.
B- MBA or Master’s or equivalent education/work experience.
C- 4+ years of relevant experience in project and/or program management.
D- Data-driven decision making and quantitative analysis skills (including knowledge of Excel and SQL).
For more details, please scroll down & see the details.
Last Date to Apply: Dec-27-2021
Amazon Careers – United Arab Emirates
|Title||Program Manager – Customer Experience Job in UAE | Amazon Jobs|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
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