United Arab Emirates – Atlantis Resorts is looking to hire following staff.
QA & Guest Experience Manager Jobs in UAE at Atlantis The Palm
About Atlantis Resorts:
Atlantis Resorts, a subsidiary of Kerzner International, is a resort company that was created to operate the Atlantis resorts in Nassau, Bahamas, Dubai, United Arab Emirates and Ko Olina, Hawaii.
1- Manager, Quality Assurance and Guest Experience
The primary objective of the Manager, Quality Assurance and Guest Experience is to support the Director, Quality Assurance and Guest Experience in driving a sustainable resort guest experience performance by implementing an effective management system and driving continuous process improvement across all operations departments in-line with Kerzner brand directives. This role focuses on improving both customer and employee understanding of the brand’s value proposition, designing and activating guest experience strategies and technologies, prioritising a customer’s viewpoint in any decision-making processes, and keeping track of key performance indicators (KPIs). The Quality Manager will also be responsible for providing leadership in driving Quality including Forbes Standards and operational efficiency/success at Atlantis, Dubai.
The Ideal candidate will have a bachelor’s degree in Hospitality Management, and have at least 5 years’ experience in Quality Management/Quality Assurance within a hospitality environment, or a good understanding of hotel operations and processes, especially Front Office. You will also have experience in the implementation of a business excellence model (e.g EFQM).
For more details, please scroll down & see the details.
Last Date to Apply: Sep-03-2022
Atlantis Resorts Careers – United Arab Emirates
|Title||QA & Guest Experience Manager Jobs in UAE at Atlantis The Palm|
|Hiring Organization||Atlantis The Palm|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
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