Quality & Training Supervisor Jobs in Dubai | Majid Al Futtaim Jobs

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United Arab Emirates – Majid Al Futtaim is looking to hire following staff.

Quality & Training Supervisor Jobs in Dubai | Majid Al Futtaim Jobs

About Majid Al Futtaim:
Majid Al Futtaim is an Emirate holding company based in Dubai, that as of 2015 owned and operated shopping malls, retail, and leisure establishments in the Middle East and North Africa, with operations in 13 countries.

1- Quality & Training Supervisor
Full Time
Dubai, UAE

Responsibilities & Duties:
A- To plan, develop and deliver departmental training plans post identifying training needs through 360-degree evaluation of team’s performance. Conduct post training analysis to ensure training goals achieved.
B- To plan and conduct periodic Quality, Operational Performance Plan (OPP) and Performance assessments for both Mall and Contact Centre teams, to ensure full compliance with the set processes and Standard Operating Procedures.
C- To deliver feedback through one-to-one coaching sessions, highlighting areas of development and align with the Customer Service Supervisor on the action/development plans to improve overall performance.
D- Assist the Customer Service Manager in developing, amending and updating the Customer Service KPI’s, Processes and Procedures.

Requirements:
A- Bachelor’s degree in Business Administration / Marketing or equivalent.
B- A minimum of 5 years’ experience in quality and/or training fields in a customer service environment.
C- Strong knowledge of training best practices and techniques.

For more details, please scroll down & see the details.

Last Date to Apply: Aug-02-2022

Majid Al Futtaim Careers – United Arab Emirates

TitleQuality & Training Supervisor Jobs in Dubai | Majid Al Futtaim Jobs
Hiring OrganizationMajid Al Futtaim
Job LocationDubai, UAE
Date PostedJul/18/2022
Base SalaryAED
Description Listed below
Employment TypeFull Time
Valid UntilAug/02/2022
Job Data

Quality & Training Supervisor Jobs in UAE 18 Jul 2022
Quality & Training Supervisor Jobs in UAE 18 Jul 2022

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This job was originally posted by Majid al Futtaim careers web site.

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