Remote Jobs in UAE | HR Contact Center Jobs at Amazon

United Arab Emirates – Amazon is looking to hire following staff.

Remote Jobs in UAE | HR Contact Center Jobs at Amazon

About Amazon:
Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.

1- HR Contact Center Associate (Remote), ERC DLS, ERC DLS Support
Full Time
Dubai, UAE

Job Responsibilities:
A- Receive HR queries in Arabic, Hebrew, and English via phone, email or other communication channels and log contacts into the shared service case management system.
B- Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus.
C- Serve as the first point of contact for Leave, Disability, and Accommodation related inquiries, including but not limited to case intake, general policy questions, documentation, next steps and requirements to expedite the process.
D- Resolve such inquiries holistically by referring to available documentation e.g. frequently asked questions and standard operating procedures – escalate when these cannot be resolved.

Requirements:
A- Fluent communication and writing skills in Arabic, Hebrew, and English.
B- 2-5+ years’ experience in contact center, customer service, human resources or equivalent experience.
C- Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities.
D- Experience in providing consultation and guidance on human resources, benefits, or complex employee matters.

For more details, please scroll down & see the details.

Last Date to Apply: Jul-31-2022

Amazon Careers – United Arab Emirates

Title	Remote Jobs in UAE | HR Contact Center Jobs at Amazon
Hiring Organization	Amazon
Job Location	Dubai, UAE
Date Posted	Jul/19/2022
Base Salary	AED
Description	Listed below
Employment Type	Full Time
Valid Until	Jul/31/2022

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Disclaimer

This job was originally posted by Amazon Careers web site.