Senior Manager Customer Jobs in Dubai | Majid Al Futtaim Jobs UAE

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United Arab Emirates – Majid Al Futtaim is looking to hire following staff.

Senior Manager Customer Jobs in Dubai | Majid Al Futtaim Jobs UAE

About Majid Al Futtaim:
Majid Al Futtaim is an Emirate holding company based in Dubai, that as of 2015 owned and operated shopping malls, retail, and leisure establishments in the Middle East and North Africa, with operations in 13 countries.

1- Senior Manager Customer/Member Experience SHARE
Full Time
Dubai, UAE

Responsibilities & Duties:
A- Lead and deliver holistic end to end CX for SHARE working cross functionally across Programme, Digital Product, Partnerships, Marketing and Operations internally as well as with MAF Business Units to ensure best in class customer experience for all SHARE members.
B- Manage and deliver experience design, service design, journey mapping for SHARE in collaboration with product managers, commercial managers, operations managers and digital managers. Participate in the design of all new projects to meet CX requirements.
C -Lead continuous improvement cycle through periodical review and revisit of process and journeys to optimize effortless CX through cross functional workstreams. Instill a discipline of continuous improvement, testing, learning, and iterating.
D- Responsible for delivering against the group-wide CX operating model and CX principles for Majid Al Futtaim.

Requirements:
A- University degree in marketing, customer experience, design or business graduate from a recognized business school or university.
B- Minimum 7 years of relevant experience in CX.

For more details, please scroll down & see the details.

Last Date to Apply: Apr-18-2022

Majid Al Futtaim Careers – United Arab Emirates

TitleSenior Manager Customer Jobs in Dubai | Majid Al Futtaim Jobs UAE
Hiring OrganizationMajid Al Futtaim
Job LocationDubai, UAE
Date PostedApr/10/2022
Base SalaryAED
Description Listed below
Employment TypeFull Time
Valid UntilApr/18/2022
Job Data

Senior Manager Customer/Member Experience SHARE Jobs in UAE 10 Apr 2022
Senior Manager Customer/Member Experience SHARE Jobs in UAE 10 Apr 2022

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