United Arab Emirates – Emirates Group is looking to hire following staff.
Sr Cargo Customer Service Agent Jobs in Dubai UAE | Emirates Careers
About Emirates Group:
Emirates is the largest airline and one of two flag carriers of the United Arab Emirates. Based in Garhoud, Dubai, the airline is a subsidiary of The Emirates Group, which is owned by the government of Dubai’s Investment Corporation of Dubai.
1- Senior Cargo Customer Service Agent
A- Respond to queries from customers in relation to the import and export of cargo, from the point of quotation through to reservation and acceptance.
B- Provide system support to customers to enable them to navigate though Sky Chain to track their consignments.
C- Attend to customer complaints and suggestions and report these to the Supervisor on duty for further investigation, conduct any necessary follow up and in a manner which restores and maintains customer goodwill.
D- Generate reports on sales and revenue and convey this to Revenue Accounts on a daily basis to ensure that correct rates are applied and payments are claimed.
E- Compile data related to market intelligence, as directed by the Supervisor.
A- 10 Years schooling or equivalent.
B- Experience in airfreight and cargo handling.
C- Experience in customer handling preferred.
D- Effective communication skills (written and oral).
For more details, please scroll down & see the details.
Last Date to Apply: Nov-07-2021
Emirates Group Careers – United Arab Emirates
|Title||Sr Cargo Customer Service Agent Jobs in Dubai UAE | Emirates Careers|
|Hiring Organization||Emirates Group|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
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