United Arab Emirates – Amazon is looking to hire following staff.
Sr Contact Experience Analyst Jobs in Dubai | Amazon Jobs UAE 2022
Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.
1- Senior Contact Experience Analyst
A- The Sr. Contact Experience Analyst is responsible for using data to identify defects and improvement opportunities, and is responsible for generating clear and actionable business insights.
B- The role will be an individual contributor, but will be required to work cross functionally to deliver improvements to the contact experience, using their exemplary influencing and stakeholder management skills.
C- The ideal candidate will combine a hands-on analytical ability with an obsession for fixing defects and improving processes.
A- Bachelor’s degree.
B- Background in business analysis, CX insights, continuous improvement, process improvement roles.
C- 3+ years of experience delivering cross-functional projects that improve customer experience.
D- Experience in deep dive techniques and tools such as Gauge R&R, Pareto, Five Whys and Regression.
For more details, please scroll down & see the details.
Last Date to Apply: May-30-2022
Amazon Careers – United Arab Emirates
|Title||Sr Contact Experience Analyst Jobs in Dubai | Amazon Jobs UAE 2022|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
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