VIP Member Relations Manager Jobs in Dubai | Emirates Jobs in UAE

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United Arab Emirates – Emirates Group is looking to hire following staff.

VIP Member Relations Manager Jobs in Dubai | Emirates Jobs in UAE

About Emirates Group:
The Emirates Group is a state-owned Dubai-based international aviation holding company headquartered in Garhoud, Dubai, United Arab Emirates, near Dubai International Airport.

1- VIP Member Relations Manager 
Full Time
Dubai, UAE

Job Responsibilities:
A- Identify and recommend enhancements and best practice for the improvement of the High Value experience and operation. Continuously search for opportunities to enhance processes and systems to improve operational effectiveness and journey management.
B- Analyse High Value member behaviour, travel performance and review comments in monthly reports and shift reports to identify trends and any actions required to improve the High Value customer experience (e.g. changes in member travel patterns, feedback/complaints, and issues/concerns specific to member).
C- Manage High Value member complaints ensuring all complaints and feedback is objectively investigated, analysed and responded to within stipulated time frames. Member contacts are given the highest priority and are dealt with demonstrating exceptional customer service to ensure full service recovery. Identify opportunities for enhancements as a result of feedback.

Requirements:
A– Degree or Honours (12+3 or equivalent).
B– Customer Service. Relationship Management : 5+ Years.
C- Experience in customer Services complaint handling and FFP loyalty.

For more details, please scroll down & see the details.

Last Date to Apply: Dec-18-2021

Emirates Group Careers – United Arab Emirates

TitleVIP Member Relations Manager Jobs in Dubai | Emirates Jobs in UAE
Hiring OrganizationEmirates Group
Job LocationDubai, UAE
Date PostedDec/10/2021
Base SalaryAED
Description Listed below
Employment TypeFull Time
Valid UntilDec/18/2021
Job Data

VIP Member Relations Manager Jobs in UAE 10 Dec 2021
VIP Member Relations Manager Jobs in UAE 10 Dec 2021

Latest Emirates Group Jobs Advertisement is available now..

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This job was originally posted by Emirates Group careers web site.

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